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Privacy · Effective 18 May 2026

Privacy Policy.

Emris AI Ltd. ("Emris", "we", "us") provides AI-powered fleet intelligence. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our product, and any related services we provide.

1. Who we are

Emris AI Ltd. is a company registered in Ireland with its registered office in Dublin. For questions about this policy or your personal data, contact us at privacy@emris.ai.

2. Information we collect

Information you give us

  • Account details: name, work email, company, role, and any other information you provide when signing up or contacting us.
  • Communications: the content of emails, support tickets, and form submissions you send.
  • Billing details: the company and invoicing information needed to fulfil and invoice your subscription.

Information your fleet sends us

  • Telematics data: vehicle location, engine events, speed, idle time, fuel readings, and similar signals sourced from your existing telematics provider via secure read-only connectors.
  • Operational data: planning and calendar entries, card-expense records, and documents you choose to connect or upload.
  • Driver identifiers: driver IDs, names, and contact details where present in the data you provide. We treat this as personal data subject to this policy.

Information we collect automatically

  • Usage data: pages visited, features used, queries asked, response timings, and similar product telemetry.
  • Device and log data: IP address, browser type, operating system, referrer, and timestamps.
  • Cookies: see "Cookies and tracking" below.

3. How we use information

  • To provide, maintain, and improve the Emris product.
  • To answer the questions you ask using the data you've connected.
  • To communicate with you about your account, billing, security, and product updates.
  • To investigate and prevent fraud, abuse, and security incidents.
  • To meet legal, regulatory, and contractual obligations.

We do not sell your personal data. We do not use customer or fleet data to train general-purpose AI models.

4. Lawful basis (EEA & UK)

Where the GDPR or UK GDPR applies, we rely on one or more of the following lawful bases: performance of a contract with you; our legitimate interests in operating and securing the service; compliance with legal obligations; and your consent, where required.

5. How we share information

We share personal data only as needed to operate the service:

  • Sub-processors: vetted vendors who provide hosting, observability, email delivery, and similar infrastructure. A current list is available in the product and on request, and is referenced in our Data Processing Agreement.
  • Your authorised users and integrations: when you choose to share findings, export data, or connect a third-party tool.
  • Professional advisors: auditors, lawyers, and accountants under confidentiality obligations.
  • Legal and safety: where required by law, court order, or to protect rights, property, or safety.
  • Corporate transactions: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality and notice obligations.

6. International transfers

Customer data is stored in the jurisdiction (EU or US) you select at provisioning. Where personal data is transferred outside the EEA or UK, we rely on appropriate safeguards including the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum.

7. Retention

We retain personal data for as long as your account is active, and for a limited period afterwards to meet legal, accounting, and dispute-resolution obligations. Telematics and operational data are retained for the duration agreed in your subscription and deleted thereafter, unless you've asked us for a different retention.

8. Your rights

Subject to local law, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. EEA, UK, and Swiss residents have rights under the GDPR; California residents have rights under the CCPA/CPRA. To exercise these rights, contact privacy@emris.ai. We will respond within the timeframes required by law.

You also have the right to lodge a complaint with your local supervisory authority (in Ireland, the Data Protection Commission).

9. Security

We use industry-standard technical and organisational measures to protect personal data, including encryption in transit, encryption at rest, tenant isolation, least-privilege access controls, and regular security reviews. No system is perfectly secure; if you believe your account has been compromised, contact security@emris.ai.

10. Cookies and tracking

We use only a small number of strictly necessary cookies required to operate the site and product. For traffic measurement we use Cloudflare Web Analytics, which is privacy-friendly and cookieless, no cookies are set for analytics, and no personal data is transmitted to us or to Cloudflare for that purpose. We do not use cookies for cross-site advertising.

11. Children

Emris is not intended for and not directed at individuals under 16. We do not knowingly collect personal data from children.

12. Changes

We may update this policy from time to time. Material changes will be flagged on this page and, where appropriate, communicated by email. The "Effective" date at the top reflects the most recent revision.

13. Contact

Emris AI Ltd.
Dublin, Ireland
privacy@emris.ai

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