These terms govern your access to and use of Emris. By signing up, using the product, or clicking "I accept", you agree to these terms on behalf of yourself and the entity you represent ("Customer", "you").
Subject to these terms and the applicable Order, Emris grants you a non-exclusive, non-transferable right to access and use the Service for your internal business purposes during the subscription term.
You are responsible for the actions of users you authorise. Keep credentials confidential, use strong authentication where offered, and notify us promptly of any suspected compromise. You will not share accounts across more individuals than you've licensed.
Fees are set out in the Order and invoiced in advance per the billing cadence (monthly or annual). Subscriptions renew automatically for the same term unless cancelled before the renewal date. Fees are non-refundable except as required by law. All amounts are exclusive of taxes, which you are responsible for.
You will not:
You retain all rights, title, and interest in Customer Data. You grant Emris a worldwide, royalty-free licence to host, process, transmit, and display Customer Data solely to provide and improve the Service for you and to meet our legal obligations. We process personal data within Customer Data as a processor under our Data Processing Agreement.
We do not use Customer Data to train general-purpose AI models. Aggregated and de-identified data may be used to monitor, secure, and improve the Service.
The Service, including all software, models, prompts, designs, and documentation, is the property of Emris or its licensors and is protected by intellectual property laws. We reserve all rights not expressly granted.
If you provide feedback or suggestions, you grant Emris a perpetual, irrevocable, royalty-free licence to use them without restriction.
Each party will protect the other's Confidential Information with the same degree of care it uses for its own, and at least with reasonable care. Confidential Information may be used only to perform under these terms and disclosed only to personnel and advisors with a need to know who are bound by similar obligations.
We aim for the Service to be available with high reliability and provide support per the tier described in your Order. Scheduled maintenance, force majeure, and issues caused by your environment or third-party providers are excluded from availability commitments.
Each party represents that it has the authority to enter into these terms. Emris warrants that the Service will materially conform to its documentation. Except for the foregoing, the Service is provided "as is" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. AI-generated answers are best-effort and should be reviewed before acting on material decisions.
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, or data. Each party's aggregate liability arising out of or related to these terms will not exceed the fees paid or payable by you to Emris in the twelve months preceding the event giving rise to the claim. These limits do not apply to: (a) breach of confidentiality; (b) infringement of intellectual property; (c) indemnity obligations; or (d) liability that cannot be limited under applicable law.
Emris will defend you against third-party claims that the Service infringes a patent, copyright, or trademark, and pay damages finally awarded, provided you give prompt notice, reasonable cooperation, and control of the defence.
You will defend Emris against third-party claims arising from your use of the Service in breach of these terms or Customer Data, and pay damages finally awarded, on the same conditions.
These terms remain in effect for the subscription term in your Order. Either party may terminate for material breach not cured within 30 days of written notice. Upon termination, your access ends and we will delete or return Customer Data in line with the DPA. Sections that by their nature should survive will survive.
These terms are governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction.
We may update these terms from time to time. Material changes will be notified by email or in-product at least 30 days before they take effect, except where changes are required by law. Continued use of the Service after the effective date constitutes acceptance.
These terms (together with any Order and the DPA) are the entire agreement between the parties on this subject. If any provision is held unenforceable, the rest remains in effect. Neither party may assign these terms without consent, except in connection with a merger, acquisition, or sale of substantially all assets.
Emris AI Ltd.
Dublin, Ireland
hello@emris.ai